IRCTC: Indian Railway Catering and Tourism Corporation
The full form of IRCTC is Indian Railway Catering and Tourism Corporation. It is a subsidiary of Indian Railways that manages the online catering, tourism and ticketing operations of the Indian Railways. The Indian Railway Catering and Tourism Corporation (IRCTC) was created by the Ministry of Railways. It makes it easy for users to book tickets for hotels and railways online on its online portal www.irctc.co.in. As of March 2020, the Chairman and Managing Director of the IRCTC is Mahendra Pratap Mall. It is headquartered in New Delhi, India. The IRCTC’s slogan is “Lifeline of the nation” and its mission is “To improve customer services and facilitation in railway catering, hospitality, travel and tourism through best industry practices.” It is one of the Miniratna companies of the Central Indian government. It was a pioneer in booking Internet-based train tickets through its website, as well as from cell phones through WiFi, GPRS or SMS. It also provides SMS functionality to check PNR status and Live Train status.